Products FAQ
Low Light NR FAQ
- What are the differences between the trial version and the full version?
- How do I activate the program?
- What should I know before I start to process multi-frame noise reduction using Low Light NR?
- How do I shoot photos to process multi-frame noise reduction?
- What file format does the program support to import?
- What file format does the program support to export?
- Why are the photos I've selected not being added to the processing list?
- Can I manage photos in the preview area like copy and cut?
- How do I cancel the photos I've selected?
- Can I adjust the intensity or level of the noise reduction effect?
- What should I do if I've selected the wrong photo to process multi-frame noise reduction?
- Can I edit the photo finished multi-frame noise reduction?
- What professional tools are available in the Edit function?
- How do I save the photo processed?
Portrait+ FAQ
- How do I activate the program?
- What languages does the program support?
- How do I get started?
- Are there any restrictions for photos?
- What file formats does the program support for importing and exporting?
- What is the quickest way to adjust a photo?
- How do I preview, apply or cancel a pre-set style?
- Can I cancel some specific styles applied to the photo?
- Can I create my own template?
- What can I do with the DIY panel?
- Can I create my own makeup template?
- How do I edit a style in the Custom Styles category?
- Can I remove a style?
- What are key facial points?
- How many faces in one photo can be recognized by Portrait+?
- If I don't want to touch-up a face, what do I do?
- I've already cancelled the face selection but why has the skin still been softened?
- Can I apply different makeovers to other faces in a photo?
- How do I remove blemishes?
- Can I modify the skin area of a portrait?
- How do I view the before and after comparison?
- How do I delete photos?
- How do I export modified photos?
- Can I customize the picture quality?
- Can I customize the file name for the exported photo?
- How do I select the pictures I want to keep from the output?
- What are the correct key point positions for adjusting facial points?
Portrait+ Plug-in FAQ
- What Photoshop version does Portrait+ Plug-in support?
- How to open Portrait+ Plug-in?
- How to activate Portrait+ Plug-in?
- Are there any differences between Portrait+ and Portrait+ Plug-in?
- How do I get the output from Portrait+ Plug-in to Photoshop?
- Does Portrait+ Plug-in support Windows 8?
- What language does this Portrait+ Plug-in support?
Perfect365 FAQ
- What are the trial version limitations?
- What operating systems does Perfect365 support?
- What are the differences between the Perfect365 and the Standard version?
- How do I activate Perfect365?
- How do I check whether my program has been activated?
- How do I retrieve my activation code?
- What can I do if the activation code is not accepted?
- How do I download my software?
- How do I re-download software I have already purchased?
- If the download stops before it is complete, what should I do?
- After downloading my software, where is it located?
- Is downloading software the same as installing software?
- How do I get started?
- Are there any restrictions for photos?
- What file formats does Perfect365 support for importing?
- What's the quickest way to retouch my photos?
- How do I get additional one-click templates?
- When do I need to manually adjust the facial points?
- How can I manually customize the makeover?
- What retouching tools are available?
- What should I do if I'm not satisfied with the retouching results?
- If I have a photo with multiple faces, can I touch-up the faces one by one?
- How do I view the before and after effect?
- What file format does Perfect365 support for exporting?
- How do I save the modified photo?
- How do I upload photos to Facebook, Twitter, or Flickr?
- How do I view/delete the pictures saved in the My Favorites folder?
Link+ FAQ
- How do I share my media files on the computer?
- How do I share my iTunes files?
- How do I play media files located on my computer to my TV?
- How do I play media files from other servers?
- How do I tell whether my device is DLNA certified?
- How do I control playback when playing files to my TV or other devices?
- How do I view my songs?
- What's the difference between the mini controls in the left panel and the controls on the Now Playing screen?
- How do I view files that were downloaded and their downloading status?
- When would I use the right-click menu?
- How do I create and edit a playlist?
- How do I use WiDi?
- I don't see my NAS/TV displayed. Why?
- What are the requirements for SimHD and how do I enable this feature?
- What are the system requirements and file format limitations for ArcSoft Link+?
Showbiz FAQ
- What are the differences between the trial version and full version of ShowBiz5?
- How to create submenus for DVD?
- How to make Picture in Picture (PIP) video?
- How to split a video?
- How to adjust the effect length?
- What are the differences between saving project and saving file?
- How to export 3D file?
- How to associate text with a picture or video so that if you insert a new picture, the text stays with its original assignment?
- How to apply the same transition to all?
- How to edit the audio? I cannot find the audio wave.
- When I add the video to the storyboard, I cannot get sound.
Panorama Maker 6 FAQ
- Which operating system can support 3D panorama?
- Why do I get an error message saying I do not have enough memory even if I have large memory left?
- Why do my photos stitch in the wrong order and inconsistent matching?
- How to disable the Hardware Acceleration?
- Why does the program ask me to install QuickTime when saving as MOV format even if I have already had QuickTime installed?
MediaConverter 7.5 FAQ
- How do I convert videos from websites and transfer to a device?
- How do I convert DVDs without copyright protection?
- How do I increase the quality of the media file?
- How do I rip audio from video files?
- How do I use SimHD?
- How do I convert 2D photos to 3D?
- How do I convert 2D videos to 3D?
- How do I preview the converted 3D videos?
- What kind of 3D glass should I use to watch the converted files?
- How do I change the converting order of the media files?
- How do I export videos without a black bar?
- How do I control the usage of CPU?
- What's the system requirement to use the GPU encoding?
- How do I turn on the GPU encoding?
- How do I import AVCHD DVDs and AVCHD videos to the program?
- How can I select the language and audio channel for the output file?
- Does the program support embedded subtitles in DVD and MKV?
- How can I edit the video clips added to the Task List?
- What file format should I choose if I want to save it to Hard Drive?
- How do I monitor folders?
- Why can't I play DVD?
TotalMedia Theatre 5 FAQ
- How do I register TotalMedia Theatre 5?
- How do I download TM Remote from my Android phone?
- How do I download TM Remote from my computer using a QR scanner?
- How about I have download TM Remote into my mobile phone but it can't see my computer?
- How do I use TM Remote?
- How do I remove TM server?
- How do I watch my 2D DVDs in 3D? (only available for vista and win7)
- How do I watch videos from YouTube?
- How do I set the playback quality for YouTube videos?
- How do I set the playback quality for my videos?
- How do I view detailed information about my video or DVD?
- How do I play two videos at one time?
- How do I set a bookmark to start a movie at my favorite scene?
- How can a video file open automatically in TotalMedia Theatre 5 when double-clicking on it in Windows?
- How do I capture images from my video file?
- How do I load external subtitles?
- How do I improve the sound and display of my video?
- How do I change the language of the program?
- How do I change the folder for my captured images and bookmarks?
- How do I set my video to automatically play in full screen?
- How do I change my movie playback options?
- How do I access the Internet?
- How do I change the storage location for my BD-Live downloadable content?
- How do I set a password to restrict my children from watching R-rated movies?
- How do I display the current power supply?
- How do I register TotalMedia Theatre 5?
- How do I reposition and resize subtitles?
- How do I set TotalMedia Theatre 5 to automatically load external subtitles?
- Why can't find the 3D settings in my TMT5?
- Why can't I enable the SimHD?
- How can I know whether my PC meets the requirement of TMT5 or not?
- Can I possibly try to fix the issue by myself?
- How to COMPLETELY uninstall and reinstall my TMT5?
- What necessary information I can provide when I sent an E-mail to them?
- My TMT5 remains in trial version though I have already pay for it, what to do?
- How can I get the backup CD?
- Where can I find the option of purchasing the "Extended download service"?
- What version of Graphics Driver is recommended for BD playback?
- What hardware do I need to playback BD/HD-DVD discs on my PC?
- How to use TM Remote?
- What display device is recommended for BD/HD-DVD playback?
- Cannot activate TMT5 on a reinstall of the program
- What is Blu-ray Profile?
- Problem installing Total Media Theater on Windows Vista
- Does TotalMedia Theatre 5 support launching disc folders/rips in Media Center from 3rd party applications?
- I downloaded the TMT5 trial but there is no sound. What am I doing wrong?
- Why can't I play DVD?
- What does S/PDIF mean in TotalMedia Theatre and how do I use it?
- Where do I find my activation code in TotalMedia Theater?
- Does TotalMedia Theater 3 play .MKV files?
- No sound when playing BD using SPDIF with Total Media Theater?
- How do I update TotalMedia Theater?
- What are disc images?
- Can the video be adjusted within TotalMedia Theatre
- Using the Time Stretch within TotalMedia Theatre?
- Why does Color Adjustments within the software can not be made while hardware acceleration is turned on?
- TMT3 update
- TMT5 update
PhotoStudio FAQ
- How to set the default folder to save my scanned photos?
- How to increase DPI of an image?
- How do I make PhotoStudio 6 the default program to open my picture files in Windows Vista or Windows 7?
- Can I save the pictures with transparent background?
- What is a PSF file?
- What is the advantage of the PhotoStudio 6 compared with PhotoStudio 5?
- Why is the feature of Add Border missing in the PhotoStudio 6? I can use it in the version 5.
- Why the Toolbar is extremely tiny as displayed on my computer and I cannot read it?
Print Creations FAQ
- What modules are contained in the software bundles listed in the online store?
- How do I download the trial version of the program?
- I've purchased the activation code for the template. However, it still has the watermark.
- I have purchased the activation code for the module. Can I use all the templates without watermark in this module?
- How do I tell whether the template/module has already been activated?
- Why is my activation code invalid?
- What is personalized information?
- How do I fully reinstall the program?
- Can I create a blank template?
- Why the photo book cover is blank?
- How do I order a book using Print Creations - Photo Book?
- Where can I find the saved projects?
- How to use the Print Creations online?
- What kind of web browser does the Print Creations online support?
- Why does the plug-in always prompt to be installed though I've installed it?
- How to save or open the projects made online?
- Where are the projects saved which I've made online?
