Low Light NR FAQ
What are the differences between the trial version and the full version?
The trial version has a 15-day free trial. Otherwise, they are the same.
How do I activate the program?
Launch the program, enter the Licensed Email and the Activation Code, and then click Activate. To successfully activate the program, you need to make sure that the activation information used is accurate and there's no blank/space before and after the Licensed Email/Activation Code.
Note One license key can only be used on one computer.
What should I know before I start to process multi-frame noise reduction using Low Light NR?
A group of photos (3-6) is required to process multi-frame noise reduction with Low Light NR. To achieve the best result, these photos should be shot at the same scene with the same shooting parameters.
1. Three to six photos are required;
2. This group of photos should be with the same resolution and shooting parameters like ISO, shutter speed, aperture value, etc;
3. This group of photos should be shot at the same scene.
How do I shoot photos to process multi-frame noise reduction?
Please first set the camera to the high-speed burst mode, and then shoot photos at the same scene. Please do not move the camera when you are shooting the photos (It's better to fix the camera). Make sure these photos are shot with the same parameters including resolution, ISO, exposure time, aperture value, etc. After you finish shooting the photos, please do not adjust the resolution of the photos so that multi-frame noise reduction can be processed later to achieve the desired results.
Why are my photos not grouped automatically?
To use the Auto Grouping feature in the program, the photos being selected should have the EXIF information including resolution, creation date, exposure time, aperture, and ISO. Low Light NR will then help you automatically select the photos shot at the same scene. In some cases, for example, photos with different resolution or ISO cannot be auto grouped.
What file format does the program support to import?
For importing, Low Light NR currently supports JPG/TIFF.
What file format does the program support to export?
For exporting, Low Light NR currently supports JPG/TIFF.
Why are the photos I've selected not being added to the processing list?
The program can only apply multi-frame noise reduction to photos with the same resolution. Any photos with different resolutions cannot be added to the processing list.
Can I manage photos in the preview area like copy and cut?
No, Low Light NR currently does not support these operations.
How do I cancel the photos I've selected?
Please click the photo you've selected in the preview area to cancel the selection. Or you can move the cursor to the photo thumbnail you'd like to cancel in the processing list and click the remove icon to delete it.
Can I adjust the intensity or level of the noise reduction effect?
Yes. On the Adjust screen, you can drag the intensity slider to preview the noise reduction results under different levels. Currently, Low Light NR provides ten levels for you to adjust.
What should I do if I've selected the wrong photo to process multi-frame noise reduction?
During the process period, you can click Cancel 
or press ESC on the keyboard to cancel the current task. If the process has already been finished, click Back 
on the Adjust screen to go back to the select photo screen. The photos you've selected are still listed in the processing list. You can then remove the wrong photo and add the correct one.
Can I edit the photo finished multi-frame noise reduction?
Yes. Low Light NR provides professional editing tools. On the Adjust screen, click Edit 
to continue with the adjustment.
What professional tools are available in the Edit function?
Low Light NR provides the basic photo editing tools such as white balance, lightness, contract, saturation, tones, crop, and straighten.
How do I save the photo processed?
You can first view and fine-tune the photo finished multi-frame noise reduction. If you are satisfied with the result, click Save 
to export the photo.
Shortcuts
| Content | Shortcut |
| Switch among group selections | G |
| Move Up(Expanded Folder) | ↑ |
| Move Down(Expanded Folder) | ↓ |
| Expand the directory tree/Move to the subfolder | → |
| Collapse the directory tree/Move to the parent folder | ← |
| Hide/Show folder pane | Tab |
| Execute | Enter |
| Cancel | Esc |
| Exit | Alt + F4 |
| Zoom In | Ctrl + + / Mouse wheel roll forward |
| Zoom Out | Ctrl + - / Mouse wheel roll backward |
| Comparison | C |
| Switch between fit in and 1:1 | Z |
| White balance selector | W |
| Crop | R |
| Undo | Ctrl + Z |
| Redo | Ctrl + Y |
| New | Ctrl + N |
| Save | Ctrl + S |
| Back | Backspace |